Q: I can't find my download.
A. You have the option to instantly download your downloadable items. Downloads are also always sent via email. Check your email account, including your spam/junk folder, for an email from hello@shawnajana.com.
Q: My download came over as a series of letters and numbers.
A: Many phones/devices are not compatible with the instant download option. Please check your email account, including your spam/junk folder, for an email from hello@shawnajana.com.
Q: I checked my email & spam. I did not receive my download.
A: Please submit the required information in the "need assistance" box below. We will troubleshoot and get you the item(s) you purchased quickly. Thanks so much for your patience.
Q: I need help with a recipe. Can you help me?
A: Of course! We love to assist! Please submit an inquiry in the "need assistance" box below. We will reach out to you as soon as we possibly can.
A. You have the option to instantly download your downloadable items. Downloads are also always sent via email. Check your email account, including your spam/junk folder, for an email from hello@shawnajana.com.
Q: My download came over as a series of letters and numbers.
A: Many phones/devices are not compatible with the instant download option. Please check your email account, including your spam/junk folder, for an email from hello@shawnajana.com.
Q: I checked my email & spam. I did not receive my download.
A: Please submit the required information in the "need assistance" box below. We will troubleshoot and get you the item(s) you purchased quickly. Thanks so much for your patience.
Q: I need help with a recipe. Can you help me?
A: Of course! We love to assist! Please submit an inquiry in the "need assistance" box below. We will reach out to you as soon as we possibly can.
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